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Full Flow Whole House Filter Troubleshooting

500224 - WH-LD-WHT Filter Guide

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It is recommended to only use a 50 Micron (WP304007) Sediment Filter in this WH-LD-WHT Filter.

Note - It is recommended to replace your filter every three (3) to six (6) months depending on your incoming water conditions. If your water contains more sediment you may be required to change your filters more often. Failure to change the filters regularly will reduce water pressure & flow. Visually check the filter for sediment or dirt loading.

Your systems operating parameters will help you keep your WH-LD filter functioning to it fullest capacity. If you have any questions you can contact us at 1-800-752-5582 or email us at [email protected] and we will get back with you as soon as possible.

  • Operational Parameters

    Note - Do not use with water that is micro-biologically unsafe or of unknown quality, without adequate disinfection before or after the system.

         
    Parameter Minimum Maximum
    Operating Temperatures: 40°F (4.4°C) 100°F (37.8°C)
    Operating Pressure: 20 psi (1.40 kg/cm2) 100 psi (7.03 kg/cm2)
    pH Levels: 5 10
  • System Diagram

    Watts Premier Whole House Filter System Diagram

Premier's 1 year warranty is meant to protect our customers from any unexpected defects in workmanship (excluding filters and membranes). If you have any questions regarding your warranty you can contact us at 1-800-752-5582 or email us at [email protected] and we will get back with you as soon as possible.

  • What Your Warranty Covers

    If any part of your WH-LD Filter is defective in workmanship (excluding replaceable filters), return unit after obtaining a return authorization (see below), within 1 year of the original retail purchase, Premier will repair or, at Premier’s option, replace the system at no charge.

  • How to Obtain Warranty Service

    For warranty service, call 800-752-5582 for a return authorization number. Then, ship your unit to our factory, freight, and insurance prepaid, with proof of date of original purchase. Please include a note stating the problem. Premier will repair it, or replace it, and ship it back to you prepaid.

  • What this Warranty Does Not Cover

    This warranty does not cover defects resulting from improper installation, (contrary to Premier printed instructions), from abuse, misuse, misapplication, improper maintenance, neglect, alteration, accidents, casualties, fire, flood, freezing, environmental factors, water pressure spikes, or other such acts of God.

    This warranty will be void if defects occur due to the failure to observe the following conditions:

    #1 - The WH-LD Filter System must be hooked up to a potable municipal or well cold water supply.

    #2 - The pH of the water must not be lower than 5 or higher than 10.

    #3 - The incoming water pressure must be between 20 and 100 pounds per square inch.

    #4 - Incoming water to the system cannot exceed 100 degrees F (38 degrees C.)

    This warranty does not cover any equipment that is relocated from the site of its original installation. This warranty does not cover any charges incurred due to professional installation. This warranty does not cover any equipment that is installed or used outside the United States of America and Canada.

  • Limitations and Exclusions

    Premier will not be responsible for any implied warranties, including those of merchant-ability and fitness for a particular purpose. Watts will not be responsible for any incidental or consequential damages, including travel expense, telephone charges, loss of revenue, loss of time, inconvenience, loss of use of the equipment, and damage caused by this equipment, and its failure to function properly. This warranty sets forth all of Premier's responsibilities regarding this equipment.

  • Other Conditions

    If Premier chooses to replace the equipment, Premier may replace it with reconditioned equipment. Parts used in repairing or replacing the equipment will be warranted for 90 days from the date the equipment is returned to you or for the remainder of the original warranty period, whichever is longer. This warranty is not assignable or transferable.

  • Your Rights Under State Law

    Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.