Leonard P.
Excellent phone support solved my problem. I was then able to easily order the needed part on the Watt’s website. Fast delivery. Thank you.
Doug M.
Quick shipping and it was the correct part.
George F.
Both of the orders I placed were shipped as ordered and considering that both U.S and Canadian snail mail was used, they came in a timely fashion.
On my second order, the wrench that I ordered is obviously made for much larger filter bodies than the ones I have on my 4SV so I will put it in a drawer and pay more attention to what I am ordering next time.
I was planning to buy replacement filters even though I don't need them yet just to make the shipping cost worth it, but you were out of stock at the time.
David D.
You folks know your stuff !!!!!!
Maria C.
It fix the problem we had with our system. Thank you.!
Pat K.
Osmosis working great!
HOWARD S.
Updated from what I was using
Raymond N.
Good quality item that was delivered very quickly.
R J.
Wow easy install, works great!
Terry H.
This worked perfect on my older Watts Premier RO system. I just removed the old restrictor and installed this restrictor - very easy.
Stanley F P.
Used this product for years
Stanley F P.
Used this product for years now.
JIM C.
With the excellent, professional help from your staff, I finally got my system up and producing good clean water. Thanks for being there and especially for the great support.
Bruce B.
Just what I needed
Thanks
Scott K.
Good products and fast services.
Ernie C.
Easy to install. Could have included instructions. Fortunately I have the R/O instructions from my purchase.
RON M.
The folks at Watts were quite helpful in directing me on what I needed to do to solve my problem. The air/gurgling sound has been eliminated. Their suggestions on isolating the problem helped me Immensely in making the necessary purchase to correct the problem. Only a small purchase but they were a huge help. Great service. Very pleased with our RO system. Thanks again....Ron M.
Ronny R.
I noticed a post from Olivia V., looks like the old and new flow restictors are in line. I believe only one is needed. I have a 24 GPD with a 250ml restrictor. I also purchased a 6 gal storage tank. Our water never tasted so good. My system is over 20 years old and going strong.
Jacob M.
Better replacement, like it much better
John S.
I purchased this item only because your rep said it might be the cause of low water flow. The storage tank being low on pressure was the other possibility. I pressurized my tank after ordering the flow restrictor and the flow seemed better. Although the cost of the flow restrictor was not high, I did not see anything in my O & M manual that recommended changing this item on any regular basis. Perhaps, if this needs to be done you have updated your manual. My model is a RO-TFM-5SV and has been dependable for many years.
Garland O.
all the parts i ordered arrived quickly and were easy to upgrade. Service was great and trouble shooting was very helpful. Love the taste of the water and the lack of scale in the ice. great products overall. Gar california.
Steve K.
Made an on line inquiry and got a prompt reply with the information I required. Subsequently ordered the product and received it quickly with exact instructions as to how to properly install it. Very happy. Thank uou
Ronald M.
Didnt fit. Mine is a simple clear plastic plug.
Olivia V.
Works perfectly even with my old model system. Customer service was amazing! I had no idea what kind of filters and things I needed and the lady I spoke with was insanely helpful. I will definitely be ordering from these guys again!
David V.
You don't appear to have the proper flow restrictor "PLUG" for an older model (164015) wp-5. Had to clean up and reinstall old plug. I could not find the proper plug on your site.
Guy G.
Brain was great so patient he
makes me not seem so Ignorant before I get it.
Gary W.
Obviously the tube type flow restrictor a cost savings over the previous design. But, may actually be easier to connect & disconnect than previously.
Existing restrictor replaced when it crystallized n broke while disconnecting in order to inspect & clean (not due for replacement). USPS delivery took 7 full days - a bit inconvenient when ROS disconnected that long, otherwise working fine.
David S.
I must admit I had to call customer service for help and I was amazed at how pleasant the call was. Great support. Thanks
jae K.
fast shipping thank you
Richard M.
There were no directions on how to install this part. I did call your technician for assistance and he was very helpful.
Michael L.
Was easy to install with the directions provided
Tom B.
My R/O system was running water every time we turned on the faucet. I was ready to toss the whole system. Then I replaced the Flow Restrictor and ASOV cartridge, and now it works great!
Jim D.
Excellent customer service!
Steven E.
I sent you a follow up email from my office email (sjeisen@bakerdonelson.com) asking for more specific instructions on how to re-pressurize my water tank. I never received an answer, so my system has been dormant for weeks waiting for a reply. I am now on vacation, but if someone would reply to my email with more specific instructions on how to re-pressurize the tank, I would appreciate it. The instructions in the instruction manual are not very specific.
martin k.
Great product, easy to use and maintain. Like the red line connector.
Much more convenient .
Quick turnaround. Watts not to like!
martin k.
Great product, easy to use and maintain. Like the red line connector.
Much more convenient .
Quick turnaround. Watts not to like!
John Y.
You guys knew exactly what I needed
Robert T.
Great customer support.
John, K
Part fits my older unit. Made required modification as instructed. Good to go now.
Walter, O
I did not know that I needed this part and that it was missing. This was pointed out by customer service thankfully. Installation was easy, it works perfectly, and it ended the water seep that I had and controlled water use. Fantastic customer service. (It took three mailings to get the correct part, but mistakes can happen.)
George,
Plugs right into the line connector in the filter housing. Then plug connects to the existing line. Great installation instructions are included in the package. Anyone can do it.
Rene,
Needed this part, but didn't realize it. Thanks to CS for their help and assistance.
Dale, M
I replaced my ASO valve because the unit was flowing water continuously down the drain. Unfortunately, the ASO rebuild did not fix the problem. A phone call to Watts Premier quickly supplied the fix; replace the flow restrictor as well. Apparently, I should have replaced it when I replaced the RO membrane last year. Heads up, if you replace your RO membrane also replace the flow restrictor.
Tracy, L
Instructions that accompanied the replacement flow restrictor I purchased in 2011 didn't seem to completely apply to my unit. However, the guide included on this webpage worked great and I installed it in several minutes.
David, H
This "spiral" flow restrictor is not designed for easy swap replacement on an old system. The old 150ml flow restrictor is inserted in-between the outflow of the RO membrane and the DRAIN. The connectors are plastic compression on both sides of the flow restrictor. This spiral device does not allow for simple insertion with either plastic compression or the new quick slip on connectors. I bought a replacement on Amazon that IS A SIMPLE SWAP:https://www.amazon.com/H-R2062QC-Flow-Restrictor-Quick-Connect/dp/B004BBFNGK/ref=pd_day0_79_1?_encoding=UTF8&pd_rd_i=B004BBFNGK&pd_rd_r=1BBAA869QQS4RVFPJFY2&pd_rd_w=sQKgc&pd_rd_wg=h1rGD&psc=1&refRID=1BBAA869QQS4RVFPJFY2
Graham,
It doesn't work with SOVA and cannot stop water. After changing all the filters, rep told me I need to replace old flow restrictor with this new one to match with the new mem filter. It took a week for it to arrive. For that week, system works fine with old restrictor. After I received the new flow restrictor, and replace it on, my nightmare starts. For two days the water doesn't stop flowing. Once it flows over night. I have to manually shut off water and then turn on to stop the water flow as I know the tank is full. Called rep, and was recommended to replace the SOVA. It took more than a week for it to arrive, replace it and system runs well for two days, and then the water flowing issue starts again. It is intermittent, sometime it can stop by itself when tank is full, sometime it cannot. After an other overnight non-stopping water wasting. I called rep again, this time they want to go through my installation for SOVA, I told her I followed the exact marking to replace the old SOVA and 100% sure there is no problem Then she said the only way is to send the unit back and they can test it. How can I do that? The unit is installed with a lot of work, and there is no easy way to uninstall and fill the drain/incoming water hole. Then she said there is nothing they can do to help. I replaced back the old flow restrictor over the weekend (thank god I didn't throw it away) and the problem is resolved. What I think is that the old flow restrictor is a whole unit, the new one is just a tube with a small whole in the front, of course the new one is much cheaper. The cheaper one may not work well under certain conditions. Since the installation of such OS filer is a big work and hard to uninstall, and there is no way to test out the system before you install it, be careful with the system (I don't know how though). Once you have the problem of water not stopping after tank is full, it will be a big headache and no one can help you.
Laurence, H
Was not exactly what I expected, but the way it was supplied, installation would be easier than anticipated. It does not come apart easily for cleaning.
Richard, S
Instructions as presented were good but my unit was older and somewhat different. It was an RO_TFM_55V - what is probably now the 5SV. The instructions as worded had to be changed to say to add the red tube with restrictor to the black tube in place of the original restrictor but other than that, the whole thing was easy and took only about 20 minutes - most of which was the time necessary to clear the stuff out from under the sink, drain the unit and then make the change and put it all back. Worked like a champ!
Brian, S
Very helpful and quick delivery.
John, F
I called the service department told them of the damaged flow restrictor tube they sent me a new tube withe restrictor and connector and I installed it with out issue. Unit now operates properly.
Leon, W
This restrictor is advertised as "Due to a change in technology regarding the membrane and standard RO systems the flow restrictor on previous systems could not be cleaned. With our new in-line flow restrictor it can be removed, cleaned and replaced without having to purchase a new one." However, when I contacted Premier asking how to clean it, the rep told me it was difficult to do and they recommend replacing the flow restrictor rather than cleaning it.
Ralph, C
I ordered (online) the Flow Restriction Kit (Item 622052) on 6/19/15. The item arrived quickly on 6/24/15. I installed the conversion kit in less than 5 minutes. Easy to follow diagram/instructions provided online right on the order/item page! POINTER: If you replace/install a 1/4-turn shutoff valve on the storage/bladder tank, it will make any replacement operation much easier, since you do NOT have to drain the tank! Just shutoff at the storage tank AND water supply valve AND drain any residual water in line at filtered water faucet and you are good to go! Easy fix!