David .
The parts fit and function perfectly. The customer service was exceptional. She had knowledge of the parts I needed without having to consult an “expert.”
Joe K.
Thanks for the assistance.
Gary B.
A little known maintenance procedure is to change the flow restrictor at the same time you change the membrane. I must have changed everything else to get my system flowing right again before I found out. I now have great pressure and production
Susannah Y.
The part is very simple to install and it was the key to the problem I had with my tank. The quality and instructions were really simple. Instantly the problem no longer existed the minute I installed this missing piece
Bill R.
Causes water hammer when it starts to flow into drain.
Susan H.
Customer service was spot on.
Larry W.
See previous mail
THX Larry Weller
303-881-9775
Arvada, CO.
Telly C.
I had a 250ml line before I upgraded my RO membrane to a 50 gallon per day volume. I read that this line needs to be upgraded to the next 500ml volume, so I replaced it per customer service recommendation. I did the replacement and is working as it should now!
Kristaps K.
Works well. Why wasn't it included with the original purchase. It took time to figure out that this part was missing.
Richard C.
Thank you for helping me with my situation, Naomi was extremely helpful, and she had such a pleasant demeanor. Rich Clark
Nolan B.
After five tries, I think we only have one very small leak. Although it looks like now after two days, that is is gone. Time will tell. Started out with one leak, we'd get the parts, fix it and another area would start to leak. Would have to order parts again. Would take seven to ten days for the parts to show up. Like I said after five repairs we might be good to go.
James Z.
I lost the flow restrictor during the installation, I called in for help, Chris from Sales department helped me get the right flow restrictor and sent it out same day. I received in 2 days. Installed without any problem. Very appreciated for Chris's knowledge and his professional service.
Zezislaw Z.
Hi system works well.
Thank you
Zdzislaw
Henry F.
The water test different the meter reading about 55.
SARAH M.
It wasnt as hard as I thought to put together. Thank you
Scott S.
This piece was needed to make the Aro machine work
Robert F.
I stupidly made a mistake when I was trying to repair my Premier Watts RO system. After much research I could find nothing online that related to the green valve located in the red hose going up to the faucet. As a last resort I emailed Premier thinking to myself “this is a waist of time” I was very happy to receive an email with a link to exactly what I needed. I ordered and it arrived fully as I expected. RO system now back up and running. Thank you
Ron J.
Fixed my air gap hole "leak." I must have cut off the original, thinking it was just a plug in the end of the hose. I needed a new one anyway, with the higher capacity membrane replaced from the original.
Jeff S.
Very pleased with Watts Premier
Dan B.
Repaired my 10-15 year old 5 stage unit and needed a new flow restrictor. Consulted with the company that this one was the correct replacement and it works perfect!
anatoly L.
The part was delivered promptly and works perfectly. I am very pleased and appreciate it.
CHRIS B.
Quick resolution to my problem. RO system is operating with 26 TDSs at output. Source water reads 450 to over 500 in my area.
Thanks for your help
Chris Bergman
Tom W.
It already had a flow restrictor installed with the system.
Mike S.
After ordering and receiving the wrong part from an Amazon 3rd party I called Watts and talked to a person who knew exactly what I needed. He processed the order , it arrived a few days later and installed very easily. Works great, thank you.
JOSE L.
Really easy to install, well packed, fast delivery, GOOD CUSTOMER EXPERIENCE, overall I loved this company, had been a faithful customer for over 10 years and no disappointment for whatsoever.
RICHARD EUGENE O.
Along with the HSOV, my Pure Osmossis system is working well
Cynthia W.
Only had to purchase this item because the original I purchased at Menards did not have one. Took several weeks of trouble shooting until I discovered the issue.
Mark B.
My RO system is 10 years old and I have faithfully replaced all the filters through the years and it has worked great. Recently the drain discharge had become very noisy and after a good cleaning of the drain lines it was still a problem. The water going into the drain was jumping around and making lots of splash sounds.
It turns out that I should have been replacing the flow restrictor every time I swapped out the RO membrane every 2-3 years to keep the drain flow working at it's best. Since the replacement, my system is now silent and working awesome again.
Weldon C T.
The instructions for changing the restrictor indicated that it contained an arrow on it that indicated the direction of water flow; however the arrow was missing. Problem was solved with a quick call to Tech Support.
John G.
Nothing earth shattering here, just the required part to go with the 50GPD r/o membrane
August F.
I bought this flow restrictor as a backup for use at some future point. Any and all products I have purchased at Watts-Premier have been excellent.
LAURA M.
Fixed my "constantly running" issue, perfectly!!! Love my RO system by WATTS!!!
thomas g.
Fast delivery. Easy replacement.
Ralph P.
I had an older model and this flow restrictor did the job.
R., P
Great help from the people at Premier. I had some issues with my Watts RO system, but with their experience with other customers they took care of my problem. Suggested that I replace the old restrictor with the new one, and low and behold my RO system worked as they said. Great products!
R., P
Great help from the people at Premier. I had some issues with my Watts RO system, but with their experience with other customers they took care of my problem. Suggested that I replace the old restrictor with the new one, and low and behold my RO system worked as they said. Great products!
Bill,
Converted my RO system from 24 GPD to 50 GPD so I had to change the restrictor and was concerned it would be problematic but was wrong. Had it changed in about 5 minutes and it works well! The service and support from Premier is always excellent and I will go back for filter kits in the future.
Scott, E
My RO system and faucet after installed made this gawd awful hissing sound every time the tank needed to fill with water. My plumber who installed the system said this was normal for an air gap faucet. I knew this wasn't accurate as I had a similar system previously. So after researching, I narrowed it down to this flow restrictor. When my plumber installed the system, he cut the red tube, chopping off the flow restrictor (which if he had read the manual, would have told him NOT to do). I ordered this part, drained the tank of water, and installed it - took about 2 minutes to install. Hissing sound gone! And this has not hindered the rate of water filling the tank either. Thanks.
Don, R
Hello; I put the restrictor in the red line and tested for two days with absolutely no improvement in production.The unit made 12 cups per day before the install and it still only makes 12 cups per day. My well pressure is 65-95 psi and my bladder pressure is 6 psi when the tank is empty.Your service and shipping were great, but I still need a solution to the low daily production.
Ed,
My Watts Premier RO unit has performed admirably the past three years. It was time to change the 25 GPD membrane again and this time I wanted to add a shut-off to the tank for convenience and install a higher production membrane as our usage has grown in the past 2 years. So I ordered a 50 GPD membrane along with the required back pressure restrictor. There were no problems with this maintenance cycle and now I get twice as much output. All parts arrive on time. The fittings I ordered are top quality- much better quality than can be found in our local HD or LI stores. Great products! Great service! Watts not to love?
Dillon, J
Reverse osmosis unit stopped working water just barely trickled out the faucet. After sitting on the phone on hold for an hour two times, they had me checking the obvious things i had already checked. After two rude tech support people and an even worse supervisor, They wanted me to ship the entire system Tank & all to them at my expense so they could try to fix it. Terrible company no warranty unless you want to ship the whole thing to them so they can do who knows what to your filters. I took it out and threw it in the trash. Expensive lesson
