Svetlana R.
I bought this system to get enough filtered water for my greenhouse. My goal was to get 15 gallons of water a day. It turned out I’m getting 30+ gallons. My friend installed it for me and he removed the tank. We channel the water tube into a 35 gallon barrel with a shut off device. It works great! First few hours the water was coming out around 10 or 12 PPM, then slowly went to 5 PPM. I couldn’t measure how clean it was by the time the barrel filled up, but 5 is good enough for me. The customer service was also helpful and I could get all the answers to my technical questions.
I would recommend this system to everyone for a home and even for commercial use.
Anthony C.
Love the taste of fresh clean water
Henry K.
We like it
The first one we used for approx 10 years
Still good but we are planning to re-modeling our kitchen (after COVID is over), we purchased due to some % off
Again, we like it
kenneth p.
This is actually the second system from you that we've had. The first performed well for many years, but recently we had issues with pressure and having tried everything to fix the problem to no avail, we decided just to get a whole new system. We just installed it this morning and we are going through the process of filling and emptying it three times before use, but feel that it should perform well. You have made a number of improvements that have made installation much easier...and we certainly are appreciative of that. We've found your products to be excellent quality and your service personnel very helpful. We look forward to many more years using our new system.
Charles N.
Replaced my previous 5 stage unit after 17 years. The new unit is even better.
david a.
easy install. great water now.
David P.
This is a replacement for our 15 year old filter. Easy installation, quality product, great water! What more could you ask for.
kenneth s.
I loved my old WP5 RO but that auto shut off being built into the manifold was the weak link. Maybe I can keep this new WPS going forever.
Clay K.
I highly recommend Watts equipment!
This Watts RO 5SV is replacing a Watts RO Model WP-5 (same configuration) that I bought in June 2004. The old unit was still working fine but I decided it was time to refresh my equipment.
Our City of Irvine water has a ph of 8, TDS of 218 and hardness of 5 grains per gallon. I just tested the the RO water and it has a ph of 6.5, TDS of 14 and hardness of <1 grain per gallon. Those are perfect numbers produced by this new unit.
Because my city water is better than average, I can go twice the recommended time for changing filters. Even with the recommended schedule, the cost of Watt’s filter kits and membranes are quite inexpensive.
Over the years, including recent calls, Premier H2O’s technical support has been fantastic.
For those interested in my photo, my unit is in my garage beside a utility sink. Instead of running the waste water to the trap, I have it open (just to right of unit) so I can see the flow (or not) of waste water. The RO water line runs 12 feet to my refrigerator then another 8 feet to our kitchen sink.
Thien L.
The TDS Water Meter was 454 ppm before the 5SV Five-Stage RO system and 0004 ppm after 5SV. It's too bad that only one image was allowed.
Sherwin G.
For 20 yrs I have off line recommended your product as the best off the shelf DIY protection from questionable water sources. As a professional R&D Environmental Engineer I don't officially endorse any product that a home owner would use, but I have regularly used your product in my research laboratories (to include the NASA water recycle technology Lab, ARC) as a stand in bench scale pilot for a full up RO treatment plant product water.
I have also always installed one in my rental houses as I have traveled about, and off line recommended it to friends and colleagues for at risk households and the only truly credible consumer product in the field (based on years of real analytical data).
Unfortunately this last time I ordered the unit (this month) I noted that I can no longer get the 6 stage version with UV. To be clear, I am a PhD and PE level water treatment engineer immune to marketing BS, so don't bother. The removal of the UV option degrades your real world credibility greatly, and removes you for confidant use for at risk households that need real protection not feel good taste and odor control.
As a real supporter of your product I advise you reconsider the elimination of the professional level UV post process unit process option.
Sherwin Gormly, PE PhD
Andrea M.
This system is much more noisy than our previous system. Definitely do not like the amount of noise that it makes.
Michael M.
Replaced 13 year old 4 stage with this 5 stage RO unit. Reduces total solids from 300 ppm to 30 ppm
CLIFFORD D.
had a problem with the air gap leaking. i called and talked with your technical department and they told me how to solve the issue , it worked ! thank you very much
Alphus H.
Purchased this one as a backup. Have one in two houses, both function great, can not do without them due to hardness in well water even after processing thru a softener. Both of my current ones are many years old. Changing filters keeps my water happy.
David S.
We have used this RO System for more than 20 years. It has worked great with no maintenance other than changing the filters every 6 months.
shirley M.
We had this same model for 15 years. Never a problem. So when we needed a new one, we ordered the same model. Easy install, especially since it was the same model. Love it.
Billy W.
i bought this same system several years ago and really like it,so as my system is getting older and you had them on sale ,i just bought another as a back up for when ever i want to switch it out.
WALTER C.
All this years I use your brand and I loved taste the water thats why I bought it again from you. After plumber finish his job and waited next day I tasted the water expected to be same but it's not same. I am so disappointed.
GAYLE .
I've had a Watts premier borrow for 45 years are better and this one is just not the same quality as my others I would like to have an upgrade or something to improve this
JOHN L.
had this same unit for a good many yrs. at our last home. the new one will be installed in our new home along with new countertops &sink before we move in the end of Aug. i'm sure we'll be as happy with this one as well. jml
Hungkei C.
difficult to set water pressure
Craig B.
I have an older Watts Premier WP5-50 systems that has served my house well for 5 years. We use it a lot and I did not like the amount of waste water this system produces as well as the noise from the kitchen sink. I decided to purchase a new Watts Premier 5SV RO system with ZeroWaste Retro Fit kit.
This system would replace my WP5-50 system in my kitchen and I would move the WP5-50 to my bathroom where usage is much lower.
The new 5SV system installed pretty much the same as the WP5-50, but with the added ZeroWaste system, it required paying attention to details. I also tee off of my water output to supply my ice maker and cool water supply of the refrigerator. System installed super easily though. The pump is very quiet, in fact my wife could not tell when it is running. Even though I have good water pressure, the boast pump of the ZeroWaste kit really provides a good supply of RO.
I moved my air-gap faucet to my both room, used the new air-gap faucet in the other bathroom sink. I purchased a non-air-gap faucet that matched my kitchen sink for the ZeroWaste RO system.
As far as operation goes, I have very hard water at 235 ppm. Both RO systems supply water in the 20 to 25 ppm range. Very good tasting water and no mineral stains in my sink and tray of the refrigerator.
This is an excellent system, one that has already proven to provide years of excellent service.
Roger M.
Had an old one and the new one works great
Jack D.
Poor faucet design to have the waste line next to the output water line. should use a simple in line flow restrictor in the drain line.
ELMER T.
We are very satisfied with Premier Watts RO 5 system water filter I ordered. It really works well. I am proud to recommend it to everyone.
Donald R.
I just replaced my older RO system with a new 5SV Five-Stage RO System. The compression connections are great and will prevent leaks. Easy to install and so happy to have my RO water again.
Elizabeth B.
This is our second unit. Well pleased.
Dan B.
I purchased the 5 stage RO system well over 10 years ago, have bought replacement parts at recommended intervals and have been happy. Recently moved and sort of destroyed the set up. Grabbed the manual with diagram, bought a few hardware parts including saddle valve and faucet, as well as all membranes and filters. System is as good as brand new again which is good, the water in the new house was literally horrible. Set up the system to filter the refrigerator water and ice too. Family is happy, I am happy.
Steven B.
This is my fourth RO system from Watts and love it. Tested water before and after with remarkable results. Excellent customer service and very pleased to see they have included shut off valves with package.
Richard D.
Have not unpacked it yet!
John A.
I have a Watts RO system and have been very happy with it. I wanted to start changing my own filters in place of having someone do it for me. I called Watts and they were very gracious in helping me with what I needed to do the job and sent me an install manual because I never received one from the original installer. The price of the parts was reasonable and the shipping was fast and free. Thank you Watts for your exception service and caring about me your customer for life.
John A.
Chandler, AZ
Wayne K.
Product came wwell packed and complete. Installation is very straight forward, I consider this to hve been very good purchase. Thank You
Jim S.
Used this unit to replace 20 year old Watts unit. New unit is very similar to old unit. Very happy with new unit. Always been happy with service from watts. Only suggestion is would like to have option to select finish as the chrome faucet does not match the brushed finish on my existing faucet.
Jim
David P.
I now own 4 of these units and just love them. The work great, even on a house boat and the water has no taste, which is the best tasting water of all.
Donn F.
Poor flow rate out of RO faucet - called to complain but company unwilling to offer any solution or authorize return of unit - previous unit purchased from same company had much better flow rate - issue is not with water pressure at our home
Henry b.
Haven’t installed this one yet. It’s going in our cabin, which we are remodeling. This is my third purchase and I’m sure it’s great. Watts is the only system I will buy. Very satisfied.
Emily M.
Seems to be working fine. Water quality is good.
Gary,
New purchase for new house. Existing unit is 10 years used and still working like new. In conjunction with heat/cooled dispenser refilling jugs as needed, I always have great H2O the way I want it.
Mike, T
Purchased this product about four years ago through Costco. It has worked fine for about four years. Now it constantly drains water to the point it has doubled our water bill. The people at Watts are really nice and try to be helpful. Their solution however is just to keep replacing parts to try to fix the problem. Its more cost effectve at this point to replace the system. We are however replacing it with another brand to try to get more long term results. If your looking at this system, based on my experience, plan on it lasting about 4 years.
Mark,
I've been using Watts Premier for over 10 years, my mother even got a system after tasting water from mine. The only issue I ever had was after a number of years I had to replace the faucet.
I moved into a new house a couple of years ago which had a GE RO system. I have not been satisfied with it at all especially when it comes time to change filters. The filters cost for the GE system is very expensive. I decided to replace the system with this one which is the same system I have had in the past. This system is only costing me 70 bucks more than the filter replacement for the GE system.
Derrill, L
Easy to install, works great!
Sam,
The water Tap leaks. From initial setup the tap lever lraks a small steady drip internally . Makes a mess on my counter
Bruce, K
Price was right service was excellent it shipped the same day I ordered it. I recommend it highly
Emil,
Perfect. I love the unit, it comes with everything you need to get it connected and running. This is my second RO system from PremierH2O and they both work great. The only downside is understanding before you buy if you have a garbage disposal and how to connect the drain pipe. I understand you need an extra mount to do that correctly. I did it my way and it seems to work, but I would have liked to know that initially. Other then that one thing, I think the system and the construction is very nice. You need a lot of room for this system so be prepared to give up all or most of your under counter space, but I think it is totally worth it. I love the faucet that comes with this unit and it had all the parts to install perfectly and nicely on the counter. The water quality is silky and delicious. PERFECT. I have a nice set of 6 glass bottles in my fridge now and I gave my friend a dispenser for her fridge with a spigot and a glass bottle and she is loving it. She brings it over to refill every now and then.
Docbot,
We have been using the TFM-5SV for many years (10+?). We live in the country and have a deep rock well that has good, but very hard, water. Without RO it isn't very tasty and makes a horrible cup of coffee. With this RO we get great drinking water, ice (the ice maker is fed from the RO tank), and **coffee** (tea, etc.). We wouldn't want to live without it! I shopped around quite a bit before deciding on this. It seems like about as good as it gets functionally, and at the best possible price. Their replacement filters are also inexpensive and they ship promptly when we order. They send a very occasional email that helps me remember to change the filters. Highly recommended!
Donna,
We've been using Premier R/O systems in our home for over 20 years, and we've just replaced our last system with a new one.
The system is simple, straightforward to install (though I'd leave several hours for the task), and practical when it comes to maintenance and replacement filters.
This one was slightly damaged during shipment, but the customer service guys were wonderful in getting me the help and replacement parts I need, and in walking me through the process of getting it right.
Now that we've installed the third unit, we're drinking the best tasting water again. I realized that because of having the R/O systems in our home, we've all become "water snobs", and very picky about the quality of our drinking water. It really is delicious.
We'd do it all again. We have... three times now!