Ted M.
The whole reason I bought this system is I had to do some drain work for a customer. I upset their water filter and it would not stop leaking where the red pipe goes into the filter housing. I had to shut off the water for several days and put in a new system to get everything back to normal. I basically had to do the drain job for free because of the cost of replacing the water filter. The hose fittings are just too cheep to give a higher rating. Great tasting water from your filter. Here in San Diego, we have Colorado River water downstream of 22 cities dumping treated sewage into the river before we buy the water and ship it across the desert.
JENNIFER Y.
This is my third RO pure plus system I installed at my house over the past 12 years. I just installed a new one to replace my old one yesterday and hooked it up to my refrigerator's water dispenser/ice maker this time. So far so good and no leak yet.. For the most part, I have been a satisfied customer of this RO system for the filters are easy to change out and system reliable over the years. If I had an issue which is rare, I call up Watts Premier, and they usually send a replacement part right after helping me troubleshoot the issue at hand.
Mark E.
This is my second complete system and 4th tank. It is the weakest link of this system. The bladder is notorious for breaking. Seems like they have it figured out how long to warranty it. When working the water is delicious.
Sherri B.
Had a plumber install. Great tasting water. Love it so much installed another one at our cabin. Dogs are drinking more water than usual. They love it too!!
Marc S.
This is my 3rd installation
It is great to have readily accessible good water
Mark M.
I had to replace my WP5 after 12 years of use. I didn't realize how much we used our RO water until it went down. We replaced it with a RO Pure System. It's a fantastic upgrade! The system is more compact, and the filters are easier to replace. I couldn't be happier. In addition, the technical service at Premier is great. They are very helpful and know how to troubleshoot. I highly recommend this company.
Jesus C.
I bought this RO- PURE system to replace one i bought in 2009. The old one just kept putting out less and less RO water. Still worked but you had to wait for it to refill the tank. The new one now I get the full 5 gallons. Since it was the same system, pretty much all the connections were the same. The cartridges are the same and the best part of this system. Just push a button and replace. Glad to see system still available and not obsoleted. The help line identified it was a tank problem and it made more sense for me to replace everything rather than just the tank. Will hope this last another 10 years and cartridges remain available.
Shawn G.
It's Great - fairly easy to install and extremely easy to maintain, you just swap the cartridges! It doesn't get much easier than this for great tasting Reverse osmosis water!
Jim G.
These RO systems are the best! They are easy to install and maintain, plus they look great. To me, the water tastes better than bottled water.
Rodman P.
Easy to install flush tank 4 times nice clean water. We have well water this was a must.
Bruce K.
I bought a Watts RO system about 15 years ago and Loved it. The tank finally went bad so I decided to replace the system. Installing the new system was easy because much of the existing was reusable. I have had the new system up and running now for about a month and see that I will just as happy with this system as I was with the older unit.
Jeffery B.
The RO Pure System we installed has been great! It churns out the best tasting water, which is by far better than any bottled water I’ve tried in my lifetime! Looking forward to great tasting water for a long time. Thank you Premier, Watts Regulator Co. Jeff Baca
Jane V.
Our Reverse Osmosis water system by Watts helps remove many harmful chemicals from our local water. We love the way the water tastes and that our water is pure and healthy.
Magdi R.
Easy to install and good quality water this is my second system from watts.
Walter K.
This unit is for a rental property. It works great. Tubes must be installed on the faucet before inserting into counter. Easy installation. No leaks.
Robin A.
We got this system in our last house and loved the quality of the drinking water and ease of maintenance with the cartridges.
We tried several other systems and they didn’t come close!
Hanson N.
This one is the third one I purchased. I like the previous model which is the blue line 3/8 " connected directly to the faucet and use 1`/4" adapter to connect to the filtration system.
The new model causes water leaking from faucet.
Robert S.
Quite enjoy this system. Reliable. No leaks. Easy to service. With the use of remineralizing (PH balance) filter in the chain the water tastes spectacular as witnessed by extended family whenever they visit. I also incorporate a passive permeate pump which helps regeneration and reduces waste water. All dialed in and very happy. Great water, great ice, no fuss.
Becky J.
I replaced an older Watt's R/O. I'm hoping the changing of the cartridges on this new model are as easy as it looks! I'll know in 6 months!
Jonathan W.
Replacement and care of the system is so easy and consistent, we've enjoyed our system without problem for many years.
HIEU T.
Very reliable system, I have been used this system for for more than ten years. Love it
Gary L.
After several calls to the help line and watching the installation video a few times I was able to install my RO Pure system and love it. The water tastes great. I really appreciate the remainder light. Thanks for a wonderful product.
JAMES K.
It was easy to install and works great.
Robert F.
We love the taste of our water produced from our RO system!
scott c.
Have had previous two versions of watts RO system this is their best one. Latest one we had was older RO using huge cylinders you have to take apart and drop a lot of water all over kitchen floor. This is so easy and clean now,
Janice T.
Your new system is wonderful and the taste of our water is great! Thank you!!!
Joel R.
This unit replaced a Hydro Tech unit we had for many years. I love it !. Changing the filters on the old unit was such a hassle and this unit is so easy. I love that when you use it the faucet light tells you when the filters need to be changed. The faucet is nice and tall so you can fit over sized containers under it with no problem. This is a quality product at a very fair price.
Robert M.
Easy to install good quality water ..
Mike M.
Have had this product since 2011 great product
billy b.
Fairly easy to install I guess I missed the part where red went on the bottom of the blue manifold but after your assistance it went right to work. It is taking out of my city water 1080 ppm down to 147ppm. It seems to help a lot. Thanks
Ramona E.
We recently purchased our second unit from you. The first one was 15 years old and replaced as an upgrade only. Our original unit was still going strong.
Larry N.
been using this RO system for as few years now, and it always delivers clean, great tasting water...the filters are super easy to install, and change out.
Pramod, K
I have been using Watts RO system for the last 15 years bought from Costco in the past. Great system and easy to replace filter cartridge. Since Costco do not carry anymore I directly ordered from Watts Premier. Great system, technical staff at Watts Premier are very knowledgeable and supportive. I do not hesitate to recommend RO system from Watts Premier!
Ed, A
We've had our RO Pure system for several years (we bought it at Costco). The system works well and the water tastes great, but the faucet leaks. Not a lot, but consistently a minor nuisance. We've had two plumbers look at it, and it seems to be a poor design.
Wiliam,
Great osmosis system that is easy to install and the filter can't be easier to replace.
Brett,
Bought my first system many many years ago, love it, never had any problems with it, wore it out. Decided to replaces entire system and discovered so many improvements, from the faucet to the quick disconnects!! Simple to order online, arrived quickly and installed so easily. Thanks for providing a great system!!!
Nate,
I bought this system from costco and love the taste of my water going on 6 months. For some reason though it will waste water and shoot it down the drain for a long time after I take out just the smallest bit from the facet. After reading the other reviews I am afraid the system is already broken but it has done that from the start. Also, the main tank has a leak that I can't fix. Over all not happy with product, wastes to much water.
Fireman, F
Good product, fairly easy to install, great price and good service at time of purchase.
Jim, P
I have been using an old Reverse Osmosis system with the larger filters that are much more cumbersome to replace. I love the idea of this system t be able to replace filters simply by unscrewing the old ones and screwing the new ones on. It was good to replace the very old tank, which had long since lost its ability to retain water and pump it out in an efficient manner. This new system is great. One little problem. The new chrome faucet leaks out the air hole when the tank is being refilled. It's not a lot, but it's definitely coming out a bit when the system begins to fill. I'm uncertain if this is just part of the process, or if the faucet in my particular kit has an internal problem. The plumber who installed it tried to clear the line and to shored the line up under the sink with bailing wire. It helped a little bit, but has not completely kept the small leak from happening when the tank starts t fill.
eileenmolloy,
This system is awesome and easy to use. Installed it myself and filters aren't too bad price wise either.
Craig, M
It was easy to install. The instructions were good. The water has no taste. And, the price was affordable. Not much else to say!
Cliff,
This machine works fine at beginning . But it started leaking now and then after 3 month. The customer service didn't help at all. It ruined my kitchen and basement.
Anonymous,
Our system lasted 4.5 years. It just stop filling the water tank about a month ago. We then replaced all four of the filters, which includes the membrane filter. We even put in a new automatic shut off valve and a Watts water pressure regulator. The system still didn't work. So we brought out our old tank from a previous system and replaced current the tank. Well the system worked again. But after a month, it stopped working. The same old problem came back. The system stopped filling the tank again. I tried everything in troubleshooting and enything else I can think of, none of which fixed the problem. Everthing in our system is practically brand new, except the housing of the unit. Currently, the problem is that the tank will not fill up, but the system is still producing waste water, but none of the water coming out of the membrane is going to the tank. It seems that all of the water coming out of the membrane is going to waste. Thus, our tank is empty, while the system is just dumping water away without producing any drinking water. We have been using Watts Premier reverse osmosis water filtration system for over 20 years. We have bought at least 4 different models. They all end up with the same problem before we are forced to try a new and different system. I hate to throw this system away. If it is possible to salvage this system, please let me know. Thanks.
Rick, G
Not sold at Costco anymore but glad I was able to purchase directly and at a great price!
Love this product and had one that lasted 6 years. Just decided to purchase a new one so I don't have to worry for another 6.
Natalie,
With two small children in our home, needless to say we go through alot of water. The tap water in Arizona is undrinkable which, has forced my husband and I into constantly buying bottled water. However, after we installed our RO Pure, our lives have been so much easier. We even had an unexpected snag installing it and customer service walked us through the fix no problem! We couldn't happier and have already bought 2 more systems for the bathrooms, now we have drinkable water in every faucet in the house!!!