0002191 - OneFlow®
Product Manual (PDF)
Watts Premier has made it simple for you to find the resolution to your problem. Find the issue you are experiencing here and we will walk you through step-by-step to resolve it. If you are unable to locate the issue you can contact us at 1-800-752-5582 or email us at WeCare@WattsWater.com and we will get back with you as soon as possible.
Why Would My Filter Housing Have No Water In It?
Your Whole House Filter is connected directly to the Main Water Supply. If the Main Water Supply is Turned Off you will have no water flowing into your system. Verify your Main Water Supply is turned on and there is water.
This particular Whole House Filter has a built in "By-Pass" so that you can turn off the water supply to make changing filters easier. If the "By-Pass" Valve is Turned to Off switch the Valve back to the on position.
What Would Cause My Whole House Filter to Be Leaking at the Filter Housing?
If your Filter Housing is Not Tight there will not be a proper seal. Check to see if the Filter Housing is tight and if not tightened.
You O-Rings are what seals the Filter Housing. So if you have Kinked, Improperly Positioned or Damaged O-Rings the Filter Housing will not be sealed. Remove the Filter Housing and check your O-Ring. If it is Kinked or Damaged you will need to replace the O-Ring. Otherwise re-position the O-Ring and reconnect the Filter Housing.
What Would Cause My System to Be Leaking at the Valve Fittings?
When the Whole House Filter was installed Teflon Tape Was Applied to the Fitting. If there was Not Enough Teflon Tape this can cause leaking at the Valve Fitting. Turn the water off at the Main Water Supply and remove the Valve Fitting. Re-Apply Teflon Tape on all male pipe threading used.
Why is There Water Leaking From the Top of The Valve?
When you have water leaking from the top of the Valve you have a Faulty Lid. Contact Tech Support at 1-800-752-5582 for a replacement.
Watts Premier has laid out every piece of the installation for our Full Flow Whole House Filtration System. If you can't find the installation guide you are looking for our tech support agents will assist you. You can contact us at 1-800-752-5582 or email us at WeCare@WattsWater.com and we will get back with you as soon as possible.
Watts Premier’s Full Flow Whole House Filtration system should be installed on the main cold water line servicing the house and installed in location that is protected of the environment. Watts Premier does not take any responsibility for the plumbing of the system into the water line. Install accordingly to your local plumbing codes.
Note - Watts Premier’s Whole House Filtration system comes with one inch quick connect fittings. If your water line is smaller than one inch you will need to use proper reducers for the installation (not included). Only Teflon tape should be used on threaded fittings, do not use pipe dope as it may cause damage to the plastic threads.
Step #1 - Check to see what is the size of the water line that you will be tapping into.
Step #2 - Verify what material your water pipe is made of; Copper, PVC schedule 40/80, Black Iron or Galvanized pipe. Watts Quick Connect fittings accept all water pipe materials.
Step #3 - If needed, purchase the required fittings and/or materials from your local hardware or plumbing center to make the connections to the Whole House system. PVC reducing bushings are recommended if the porting requires reducing.
Step #1 - The direction of your water flow through your homes plumbing will determine the way the bracket is mounted on the filter lid.
Step #2 - Align the small pattern of hole on the bracket with the hole patterns of the filter lid.
Step #3 - Using the four 5/16 lag bolts and flat washers attach the bracket to the filter lid. Caution - Do not Over Tighten.
Step #4 - Turn off faucet and check for leaks at your connections. Monitor for leaks for 24 hours after installation.
Caution - Use caution when tightening plastic fittings as over tightening may cause damage.
Step #1 - The installation kit includes: (1) 1” Brass Ball Valve, (1) 1” Brass Hex Nipple, (2) 1” Plastic Quick connect fittings, (2) Rolls of Teflon tape.
Step #2 - Wrap the Teflon tape on all male threaded fittings 5 to 6 full wraps in a clockwise direction.
Step #3 - Thread the brass hex nipple into the brass valve end facing away from the handle (in the “open” position) and tighten.
Step #4 - Thread the plastic quick connect fitting into the open end of the brass ball valve and tighten.
Step #5 - Thread the brass hex nipple side of the ball valve assembly into the black housing lid port labeled “IN” and tighten. Make sure that the ball valve handle is facing towards you once fully threaded.
Step #6 - Thread the second plastic quick connect fitting into the black housing lid port labeled “OUT” and tighten.
Filter - Allows water to flow through the house utilizing the filter.
Connecting to The Water Line
Step #1 - Shut off main water supply and open a faucet down stream to allow draining of water out of water pipes.
Step #2 - Cut the water line where the Whole House Filter System is to be installed. Make sure the location allows for future servicing of the system. Note - This System will weigh approximately 18 pounds when in service.
Step #3 - Mount the system to the wall using the mounting bracket.
Step #4 - Pipe ends that will connect to the quick connect fittings should have a clean smooth finish for proper seal against the inner O-Rings. Rough edges should be sanded down to prevent damage to the O-Rings or any part of the quick connect fittings.
Step #5 - To make a connection, push the water pipe into the quick connect fitting until fully seated. Approximately 1 ½” of the water pipe should go into the quick connect fitting when installed properly.
Step #5 - Plumb water line to system while making sure that the flow direction is correct through the filter system. (IN/OUT)
Note - A manual By-Pass may be installed.
Start-Up Your System
Step #1 - Open a faucet down stream of the Whole House filter System.
Step #2 - Turn on the main water supply and check for leaks at all connections to system.
Step #3 - Close the faucet down stream of the Whole House Filter System and check for leaks. Monitor for leaks for 24 hours after installation.
Watts Premier wants to make sure you are aware this Filter is designed to reduce the amount of sediment that would normally enter your home water system. Reducing the amount of sediment in your home water system will allow your fixtures and water use appliances to work better. It is important to change out your Filters at the recommended intervals as indicated in this system manual. When replacing the Filter, pay special attention to any cleaning instructions. If you have any questions throughout the process you can contact us at 1-800-752-5582 or email us at WeCare@WattsWater.com and we will get back with you as soon as possible.
This Whole House Filter can use a 50 Micron (204009) Sediment Filter, 5 Micron (201008) Carbon Block Filter or a 20 Micron (201007) Green GAC Carbon Block Filter. Note - It is recommended to replace your Filter every three (3) to six (6) months depending on your incoming water conditions. If your water contains more sediment you may be required to change your Filters more often. Failure to change the Filters regularly will reduce water pressure & flow. Visually check Filter for sediment or dirt loading.
Filter Replacement Procedure
Step #1 - Shut-Off the main water supply using the ball valve on the Filtration System.
Step #2 - Open a Faucet downstream of the system to reduce water pressure.
Step #3 - Push the Red Pressure Relieve Valve on top of the Housing Lid to Depressurize the System.
Step #4 - The Filter Housing can be removed by turning it clockwise. Remove the Old Filter and discard it.
Step #5 - Clean the Filter Housing with a mild soap solution and rinse with water.
Step #3 - Check the O-Rings and lubricate with one of the following: Food Grade Lubricant (i.e. Olive Oil); Water Soluble Lubricant (i.e. KY Jelly®) or other water based lubricants may be used. Caution - Petroleum based lubricants (i.e. Vaseline®) MUST NOT BE USED as they can do damage.
Step #4 - Replace the Filter with a new one. Reinstall by turning the Filter Housing counter-clockwise onto the lid. Make sure the O-Ring is properly positioned. Note - Hand tighten Filter Housing. Wrench should only be used to loosen the Filter Housing.
Step #5 - Close the Faucet and turn the main water supply back on using the ball valve on the Filtration System.