500313 - WP-2 LCVProduct Manual (PDF)
Watts Premier has made it simple for you to find the resolution to your problem. Find the issue you are experiencing here and we will walk you through step-by-step to resolve it. If you are unable to locate the issue you can contact us at 1-800-752-5582 or email us at WeCare@WattsWater.com and we will get back with you as soon as possible.
What Would Cause Water to Leak From Around the White Filter Housing?
If your Filter Housings are Not Tightened Properly it can cause a leak int your housing. Verify that the housings are tightened correctly. If you are still experiencing a leak you will need to check for Kinked or Missing O-Rings. Turn off the main water supply and release the pressure. If the O-Ring(s) is kinked you will need to replace it. Then lubricate it using a food grade lubrication (i.e. Olive Oil). Make sure the O-Ring is seated in the Filter Housing properly before re-installing the Filter Housing.
Why Would My Filter Housing Have No Water In It?
Your Whole House Filter is connected directly to the Main Water Supply. If the Main Water Supply is Turned Off you will have no water flowing into your system. Verify your Main Water Supply is turned on and there is water.
This particular Whole House Filter has a built in "By-Pass" so that you can turn off the water supply to make changing filters easier. If the "By-Pass" Valve is Turned to Off switch the Valve back to the on position.
Why is There Water Leaking From the Top of The Valve?
When you have water leaking from the top of the Valve you have a Faulty Lid. Contact Tech Support at 1-800-752-5582 for a replacement.
What Would Cause Low Water Flow and / or Pressure?
When your Filter is Clogged it will cause low water flow and/or pressure. You will need to replace your filter to resolve the issue.
What Would Cause Leaking At The Adapt-A-Valve™?
During the installation of your Adapt-A-Valve™ if you Used Too Much Teflon Tape on the Fittingyou will end up with a leak at the Adapt-A-Valve™. If the fitting was.Tightened With A Wrench rather than hand tightened this could also have caused damage during installation. You will need to uninstall the Adapt-A-Valve™ and determine whether the fittings are repairable. If not you will need to replace the damaged fitting.
Inspect the tubing. If the Tubing Is Damaged you may be able to salvage the tubing depending upon the length of the tubing and how far the damage is. Cut off all the damage on the end of the tubing. Make sure that you have enough good tubing left and have not left any damaged tubing on the end. Reconnect Tubing or Replace it depending upon length of tubing left.
Watts Premier has laid out every piece of the installation for your WP-2 LCV Filtration System. If you can't find the installation guide you are looking for our tech support agents will assist you. You can contact us at 1-800-752-5582 or email us at WeCare@WattsWater.com and we will get back with you as soon as possible.
Mounting Your WP-2 LCV Filtration System Under The Sink
Step #1 - Locate a space under the sink that allows the unit to be mounted close to the cold water supply and allows for easy access during maintenance and filter changes. System must be installed to the cold water supply only. Allow approximately 2” (5 cm) clearance between the bottom of the filter housing and the floor of the sink cabinet.
Step #2 - Using the mounting holes on the bracket, mark the location for the mounting screws on the cabinet wall under the sink.
Step #3 - Screw the two screws into the wall at the marked location.
Step #4 - Hang the module on the screws using the mounting holes in the bracket.
Drill a Hole For The Faucet
Caution - For Marble Counter Tops we recommend contacting a qualified contractor for drilling a hole. Most sinks are Pre-Drilled with a 1 ¼" diameter hole that you can use for your Filtration faucet. (If you are already using it for a sprayer or soap dispenser, see Step #1 below). Porcelain Sinks are extremely hard and can crack or chip easily. Use extreme caution when drilling. Watts accepts no responsibility for damage resulting from the installation of the Faucet. A Diamond tip bit is recommended.
Step #1 - Determine desired location for the Filtration Faucet on your sink and place a piece of masking tape over where the hole is to be drilled. Mark the center of the hole on the tape.
Step #2 - Using a variable speed drill set on the slowest speed, drill a ⅛“ pilot hole through both porcelain and metal casing of sink at the marked center of the desired location. Use lubricating oil or liquid soap to keep the drill bit cool (If drill bit gets hot it may cause the porcelain to crack or chip).
Step #3 - Using a ½” diamond tip hole saw, proceed to drill the large hole. Keep drill speed on the slowest speed and use lubricating oil or liquid soap to keep the hole saw cool during cutting.
Step #4 - After drilling, remove all sharp edges and make sure the surroundings of the sink are cooled before mounting the Faucet.
Non-Air-Gap Standard Faucet Installation
The WP-2 LCV Filtration System is equipped with a standard Faucet. There is no air-gap or monitoring in this faucet. To install follow the steps below:
Step #1 - Place the escutcheon chrome plate and the black rubber washer on the faucet shank.
Step #2 - Insert the faucet shank through the hole in sink and let it rest on the sink top.
Step #3 - From the underside of the sink, slide on the locating washer, lock washer and brass nut onto the shank. Check orientation of faucet then tighten brass nut securely.
Step #4 - Locate the ¼”- Blue Tube attached to the RO module labeled “Faucet”. Remove a brass nut, plastic sleeve and brass insert from the parts bag. To assemble, place the brass nut on the blue tube first, then the sleeve (small tapered end of sleeve must point to the end of tube) and then push the brass insert all the way into the end of the tube.
Step #4 - Insert the ¼”- Blue Tube into the end of the faucet shank and use a wrench to tighten the brass nut securely.
Caution - Water supply line to the system must be from the cold water supply line only. Hot water will severely damage your system. Do not use Teflon Tape with the Adapt-A-Valve™.
Step #1 - Turn off the cold water supply to the faucet by turning the angle stop valve completely off. Open cold water sink faucet to relieve pressure.
Step #2 - Choosing the configuration that fits your plumbing, attach the Adapt-A-Valve™ as illustrated in the four photos below.
Note - Make sure that the black collet is installed into the ¼” opening on the Adapt-A-Valve™. Don’t forget to install the white compression washer with the ⅜” configuration. Brass adapter does not need to be tightened with a wrench, only finger tight.
Watts Premier WP-2 LCV Filtration System Installation
After completing the successful installation of your Standard Faucet and Adapt-A-Valve™ you are prepared to finish the remainder of the installation for your Watts Premier WP-2 LCV Filtration System. Follow these steps to complete the installation and get your Filtration System up and running.
Locate the ¼” GREEN Tube attached to the left side of the filter system. Insert it into the open ¼” quick connect fitting on the plastic Adapt-A-Valve™ making sure the tube is pushed in all the way passed the O-Ring to the tube stop.
Start-Up Your System
Step #1 - Turn on the incoming cold water at the angle stop valve and the Adapt-A-Valve™. Check the system for leaks and tighten any fittings as necessary. (Check frequently over the next 24 hours to ensure no leaks are present).
Step #2 - Turn faucet handle to the open position to start the flow of water through the System. Run 3 gallons of water through the System in order to flush out the normal black carbon fines (it will “sputter” until the air is purged out) from the System. Initially, the water may appear cloudy which is due to tiny air bubbles and it will clear up shortly. Close the faucet when finished. Note - Check for leaks. If you have any leaks, shut off the main water supply to your system, tighten any fittings / housings and restart the system.
Watts Premier wants to make sure you are aware just because you cannot taste it, does not mean that it is not there. Contaminants such as Lead, Chromium and Arsenic are undetectable to the taste. Additionally, over time if you do not replace the filters, other bad tastes and odors will be apparent in your drinking water. It is important to change out your filters at the recommended intervals as indicated below. When replacing the filters, pay special attention to any cleaning instructions. If you have any questions throughout the process you can contact us at 1-800-752-5582 or email us at WeCare@WattsWater.com and we will get back with you as soon as possible.
Note - Watts Premier recommends changing the Filters approximately every 6 months depending on the incoming water conditions. It is recommended to only use Watts Premier's replacement filters. Other filters may look the same, but only filters by Watts are manufactured to fit your Filtration System in order to ensure proper reduction of water contaminants.
Filter Replacement Procedure
Step #1 - Shut-Off the main water supply to the Filtration System at the Adapt-A-Valve™.
Step #2 - There will be water in the Filter Housing. Lift the Filtration Faucet handle to relieve the water pressure.
Step #3 - Remove the Filter Housing from the Lid by turning it to the left, as shown in the below diagram.
Step #4 - Remove used Filter and discard. Note - Do not discard the Filter Housing O-Ring.
Step #5 - Clean the Filter Housing with a mild soap solution and rinse with water.
Step #6 - Check the O-Rings and lubricate with one of the following: Food Grade Lubricant (i.e. Olive Oil); Water Soluble Lubricant (i.e. KY Jelly®) or other water based lubricants may be used. Caution - Petroleum based lubricants (i.e. Vaseline®) MUST NOT BE USED as they can do damage.
Step #7 - Replace the Filter with a new one. Reinstall by turning the Filter Housing counter-clockwise onto the lid. Make sure the O-Ring is properly positioned. Note - Hand tighten the Filter Housing. Wrench should only be used to loosen the Filter Housing.
Step #8 - Close the Faucet and turn the main water supply back on using the ball valve on the Filtration System. Note - Check for leaks periodically over the next 24 to 48 hours.