Don't believe what we tell you. Hear it straight from our customers.
"Several years ago when researching RO water systems, I came across your products. My research into your company and products on the internet led me to purchase from you and your quality and customer service have kept me as a customer."
"I really love having good clean drinking water available at home. I use my Premier every day, filling my water bottles that I carry with me, filling the dog's water bowls and for my coffee."
"Thank you for your quick and thorough attention to my order. I have had nothing but exceptional service and quality products from Watts Premier. I wish more Companies would adopt your style of management and service. Customer for Life"
"I just recently bought a Pure R. O. Unit. It works fantastic. It was easy to install. Changing filters in the future is going to be so user friendly. My new unit replaced the old WP-5. Thank you."
"This representative went above and beyond today. I am extremely pleased with the service I received. I am from Canada and was not aware that there was a Watts Premier in Canada. He took care of contacting your partners in Canada to find out if the Canadian side carried the part. He then called me back to inform me the part would be shipped from Arizona because the part was unavailable in Canada. This is the first time EVER that I have called a manufacturer and been treated as well as I was. I am extremely pleased and I will definitely be telling my friends about this!!!"
"I had the pleasure to speak with Jessie today. Jessie gave me outstanding customer service. I was baffled by what I needed to order for my parents reverse osmosis. She was very patient in explaining what I needed.
Your company, Watts Premier can be very proud to have her as your representative in sales. Her demeanor was very pleasant and she was very thorough in explaining what I needed"
"Just a quick e-compliment to Jessie. She professionally handled my problem with one of your products. Her customer service was "OUTSTANDINGLY GREAT"!!! You have a wonderful associate in Jesse, the kind you don't let go and reward for her performance in service to your company. Customer service like she displayed is the reason people like myself will look to Watts for other products I may need in the future!! Once again kudos to Jesse!!"
"Well I have to say, this system really works. I added extra 'sensor' valves, now it is even faster for hot water. Even my picky wife admits she has hot water right now! Thanks for your product. It is really great when a product WORKS as advertised."
- Thanks, Greg
"Omar was very helpful. Very easy to follow his instructions to find the problem and solution. Thank you."
"I have been a Watts Premier Customer for years, and through those years Ben has helped me with leaks, and other installation questions. He is the most patient person ever, honest and caring."
"In this day and age, it's hard to get a real person on the phone, much less one who is nice and helpful. You folks were great on all accounts. I am not very mechanical and the assistance I received was not rushed and allowed me to discuss what was initially clear until I did understand. Great job!"
"Tammie the customer service representative I first spoke with was so helpful. I needed to order cartridges and she told me the site and then offered to stay with me until I completed my purchase. I would have made a mistake. Tech support has also been superior, think the name was Sergio? Keep up the great work."
"The wrong cartridges were sent and Tammie got it straightened out quickly. I appreciate your customer service!
"Everyone we've dealt with @Watts Premier has been helpful and very professional...It's a pleasure doing business with this company."
"This young lady was very easy to talk to, and it appears that Mary knows the product she is selling."
"Sergio, was extremely helpful, attentive and listened very good to the problem I had. Very satisfied! Thank you."