phil k.
MAKES A LOT OF NOISE GURGLING DOWN THE DRAIN. HAVE TO PUT IN THE SINK STOPPERS TO SILENCE...THEN DISHES & WATER BUILD UP IN THE SINK.
Yi X.
I have the same system for over 10 years and it starts to have issues, faucet needs a replacement and I thought simply swapping out the same system for sanitizer concerning as well. Everything was smooth except the black tubes, it seems same size but seems the new one does not fit with my existing connectors ( the white contact parts attached with the whole on the drain pipes ) it leaks when I turn the water back on, I ended up sanitized my existing blank tubes and cleaned/ brushed the drain pipe whole then reconnected it together. It is all good, I will be fine for another 10 years, thank you
Edmond H.
I purchased this system to replace a previous Watts Premiere system I installed about 12 years ago. Although it was still working, I wanted a system that would be easier to maintain as I am in my late 70's. Well, I couldn't be happier with this new system. It was so easy to install! Most of the tubing was already connected and the rest were labeled with tags, and all with easy quick-connect connections. The faucet was unbelievably easy to install and took about 5 minutes, without having to work from under the counter. The modules are changed with the push of a button, which was the main reason I chose this new system.
Theresa S.
I love my R.O. water! I used to work for a nationwide water treatment company, and after seeing so many dirty water filters that had been removed from people’s homes, indicating the undesirable elements that can be in water, I’m now a bit of a water snob. I will only drink and cook with purified water. I had an RO Pure in my last home and when we moved to a new house getting a new ROPure installed ASAP was at the top of the to-do list. I did not even consider any other machine. The RO Pure is so reliable and changing the filters is ridiculously easy! I am very happy with this product and would recommend it to anyone.
Michael K.
My gf installed it for me. Works great. 34ppm.
RENATA I.
I bought this as a gift! I will gift more of these. The Pandemic has leveled us and spending more money on plastic bottles is just not good for our pocketbooks and the environment. I would recommend this filtering system to anyone as it pays for itself in less than the first year.
Richard M.
Package arrived on time and in good condition.
System was installed quickly and is operating beautifully.
Only one problem. New faucet would not shut off completely so existing faucet is being used instead of the new one.
Louis T.
New mounting hold locatioms. Installation manual has incorrect hole spacing. New design cuts some costs and corners.
F P.
We have been using your RO systems since around 1990. We had an older model in our last home. When we moved into our new home in 1997, we moved it too and soon upgraded to the RO Pure system. We then bought one for our business and today we are replacing the whole unit in our home rather than changing out a few things that need replacing. I cannot imagine not having one of these systems in our home. We are kinda spoiled! Filters are easy to snap in and it is pretty much maintenance free other than that. Thank you for a great product!
John O.
It’s not installed yet!
Ahmad Y.
Great system, better quality than most systems
Echo S.
Bought the RO Pure System w/Brushed Nickel Faucet in July 2020 to replace a Watts RO system that wasn't working well anymore. It was 110+ degrees out and the RO container goes in the garage cabinet. I couldn't see having it replaced when it was that hot out. Just had it put in [mid-90's when it was replaced].
The RO Pure System w/Brushed Nickel Faucet is working beautifully, as expected. Water is sweet and flowing swiftly again. I'd purchase the RO Pure System w/Brushed Nickel Faucet again.
Jesse S.
This is my second RO Pure system. This model was redesigned where the blue tube connects to the toggle bolt assembly under the faucet. Previous model had 3/8 tubing inserted into the 3/8 faucet fitting. New model used a 3/8 by 1/4 stem adapter with the 1/4 tubing inserted into the adapter. A pretty bad lead developed at this area. I solved the problem by removing the adapter and inserting a section of 3/8 blue tubing into the 3/8 fitting and connecting the 3/8 to the 1/4 tubing with a 3/8 x 1/4 adapter. This is how the old model was designed. I don't know why they didn't just use a 1/4 fitting on the toggle bolt to begin with. I assume not everyone has this problem. Without this problem I could rate the system as a 5, but this is a serious design flaw that needs to be addressed by the manufacturer.
Sarah R.
Replaced 12 year old system that had started leaking from the filter housing. Basically switched out tubes, connectors, tank and facet. Only had to move 1 screw for mounting filters to the wall. After 3 tank flushed water was clear and tasty again.
Theodore G.
Product was delivered as expected and works perfectly.
Curtis M.
I like how easy it is to install and change out filters no more shutting off water and spilling water everywhere. Faucet also has a much easier install so much better than system I had before. All the fittings are quick connect which makes it alot faster to install also.
Dana S.
The directions are excellent! and the "push on" connections make for water tight operations. The only correction to the directions is the space between the mounting bracket holes is 7 7/8" spacing not 6". Also the kit did not come with a garbage disposal inline "Y" part which can be purchased. It would have been nice if they asked the question when you purchased the system (do you have a garbage disposal). The wait times are long when I called in to discuss ordering the part and talk to someone about the part.
Overall a great unit! and a homeowner can install it in a few hours.
Robert B.
This is my third unit from Watts, they continue to improve there product line and ease of installation. I particular like the way you change the filters on this new unit.
darren j.
Very reliable system
Joel S.
im a plumbing company using these RO filters for my customers and after installed the water has tested great. they are very consumer friendly for cartridge changing.all in all both my customers and my service techs are quite happy with this RO filter system
Bryan W.
It was easy to install had one minor leak at the valve but with the kit parts I changed it and no leak
Millie T.
The best tasting water ever
Randall M.
I have had a Watts reverse osmosis water system for over 15 years, and it has proven to be a blessing. With storms and water (power) outages (Florida Hurricanes), the system has always provided us with safe water.
Bruce S.
We have been using Watts Premier R/O systems for many years.
I purchased your R/O system for my Mother and she is finally enjoying
pure water and clear ice cubes! The city water is not that great where she lives.
I really enjoy the cartridge system. So Simple.
Thank You for providing us with pure water!
Jennifer S.
What a beautiful, well-designed water filtration system. It has been pretty easy to install and after a few cycles of emptying and refilling, it was ready to use. The water tastes great. We are very appreciative of the quality. Thank you. Also, customer service is excellent.
Susan C.
We’ve had a Watts RO system for 30 years and just replaced it. We’ve loved it!
Hayat S.
I like it and easy
Mehrdad H.
I am with this company since 1996, through these years I recommend it to many people although I had the oldest model, the quality of water is excellent, the model that I had was the first model that company produced in 1996. Through these years every time I need help they advised me what to do, that's why I kept it for more than twenty years, the only issue was that changing the filters was not easy. Recently I bought the newer model and this one is perfect, changing the filters are very easy, just a click for changing a filter. They delivered it very fast only in three days and I install it myself in less than hour. Perfect product. Perfect company.
Lee O.
This is my second unit- works great I always recommend to my friends-
Ronald S.
Replaced a 7 year old RO Pure system rather than replace various parts that needed replacement. The installation went smoothly with the exception of one pesky leak from the faucet. After removing the faucet I removed the red tube and found it was cut at an angle therefore not sealing and was causing the leak. I should have checked each tube prior to installation and saved much effort.
Paul V.
I’m building a new home and got the system for when the kitchen is installed. Will use it then
John S.
Reasonably priced system, easy installation, super convenient healthy water. Wished we had done this sooner!
Nathan D.
This is my third installation, first for my house, second for my daughter and now this one for our cabin. I love the color coded lines and the clear installation instructions. The only challenge I had was the sink didnt have a hole for the faucet and working on my back under the sink. The rest was a breeze.
JOHN M.
We are new to R.O. water, but we LOVE our new RO System. We ordered one of the best units because, if you're going to install a system, you may as well make it a good one.
I like the high volume flow because, if you want to boil some vegetables, you want to do it in clean water - And the Watts RO unit fills a pot quickly.
WENDY B.
Watts Premier gives me the purest tasting water- I stopped using bottle water & am drinking more water then ever. My R/O pure system is 7 years old & all I do is maintain the filters !
Adrienne D.
This is an awesome unit. I bought a second unit for my second home and it is even easier to install than the first. Watts always ships quickly and has great customer service.
Roger T.
Did you send me the wrong cartridges? Does not taste as good as my old ro-pure system. It has a metal taste. My old system has a blue cartridge like your picture. This new system has a gray cartridge.
Randall M.
This is the second reverse osmosis system I have purchased from Watts, and I am extremely pleased. My first system was 10 years old and I decided to upgrade. The technology improvements are perfect. With the new system, I particularly like the ease with which one can change filters compared to the old system.